Stream chat can be one of the best or worst things about your streaming experience. Generally when you first start out, you may not have many viewers, so chat interaction can be very minimal or you may end up only talking to a few people every time you broadcast. As your channel grows and you gain more viewers, it becomes exciting to be able to interact with so many people, but the anonymous nature of the internet means that there will be abusive viewers. Therefore here are some helpful tools and tips to help manage the chat.
- Chat Commands/Tools Make sure to learn the chat commands or tools that are integrated inTwitch and Hitbox. These will give you the basic toolset to deal with spam or offensive chat, plus are essential for setting up advanced security like a chat bot. Especially useful commands are those that activate slow or follower mode.
- Moderators Make sure to carefully select that are active in managing the chat. Many ask to become moderators as a sort of status symbol, but do not actively moderate the chat.
- Updating Chat in case of error If you encounter an issue during your broadcast (hardware/software failure, internet issues, etc.) try your best to let your chat know you see the issues and that your are trying to resolve them.
- Chat bot Perhaps the most useful tool is setting up a chat bot to manage your chat. There is a wide variety of chat bots available, however we’ve made a guide for one of the easier to use bots, Xanbot.